Question 1

How quickly can you fix my damaged panels?

Accepted Answer

In most cases, we can repair or replace damaged garage door panels within 24-48 hours. For common panel sizes and styles, we often carry replacement parts on our service vehicles, allowing for same-day repairs. More specialized or custom panels may require ordering, which typically takes 3-5 business days. During your initial service call, our technician will assess the damage and provide an accurate timeline. If security is a concern, we can provide temporary solutions to secure your garage until permanent repairs are completed.

Question 2

What causes damaged panels in garage doors?

Accepted Answer

Garage door panel damage can occur from several common causes. Vehicle impact is the most frequent cause, whether from accidentally backing into the door or misjudging clearance. Weather-related damage from severe storms, hail, or extreme temperature fluctuations can warp or crack panels over time. Normal wear and tear, especially on older doors, can lead to rust, dents, and deterioration. Additionally, improper maintenance, such as failing to lubricate tracks and rollers, can cause uneven stress on panels. Regular maintenance inspections help identify potential issues before they become costly repairs.

Question 3

Do you offer financing for new wood door installations?

Accepted Answer

Yes, we offer flexible financing options to make your new wood garage door installation affordable. We partner with several financing providers to offer plans with competitive interest rates and terms ranging from 12 to 60 months. Many customers qualify for 0% interest promotional periods. During your free estimate appointment, we can discuss financing options and help you find a payment plan that fits your budget. We believe every homeowner deserves a beautiful, functional garage door, and our financing options make that possible without straining your finances.

Question 4

What types of garage doors do you install?

Accepted Answer

We install a wide variety of garage doors including steel, wood, aluminum, fiberglass, and composite materials. Our selection includes traditional raised-panel designs, contemporary flush panels, classic carriage-house styles, and custom architectural doors. We work with top brands and can help you choose the perfect door for your home's style and your budget.

Question 5

How long does a garage door installation take?

Accepted Answer

A standard garage door installation typically takes 3-5 hours to complete. This includes removing your old door, installing the new door and hardware, setting up the opener if included, and testing all safety features. Custom or oversized doors may take longer. We'll provide a specific timeline during your estimate appointment.

Question 6

Do you offer warranties on your work?

Accepted Answer

Yes! We offer a comprehensive 5-year warranty on all labor and workmanship. Additionally, the garage doors and openers we install come with manufacturer warranties that can range from 1 year to lifetime coverage depending on the product. We'll explain all warranty details during your consultation.

Question 7

How often should I have my garage door serviced?

Accepted Answer

We recommend professional garage door maintenance at least once a year. Annual tune-ups help identify potential issues before they become expensive repairs, extend the life of your door and opener, ensure safe operation, and maintain your warranty coverage. Homes in areas with harsh winters or heavy use may benefit from twice-yearly service.

Question 8

What are signs that my garage door needs repair?

Accepted Answer

Common signs include unusual noises (grinding, squeaking, banging), slow or uneven operation, the door not opening or closing completely, visible damage to panels or hardware, the door feeling heavy to lift manually, and the opener light blinking error codes. If you notice any of these issues, contact us for a diagnostic inspection.

Question 9

Are your technicians certified and insured?

Accepted Answer

Absolutely. All our technicians are IDA certified, factory-trained, and undergo continuous education on the latest garage door technologies and safety protocols. We are fully licensed, bonded, and insured for your peace of mind. Our team members also pass background checks before joining our company.

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